Privacy Policy
At Freedom Merchants, we are committed to safeguarding your privacy and protecting your information against unauthorized use. The following statements
explain the policies we adhere to regarding the collection of data, information security, and privacy standards.
About the Information We Collect
Freedom Merchants provides payment products and services for commercial and non-commercial enterprises. Those products and services include payment card
processing, point-of-sale terminal management and support, merchant accounting and funds transfer. As a part of our business operations, we routinely
collect and retain information about our customers. This information is necessary in allowing us to provide our services or provide information about our
services and company. It may be used for, but is not limited to, such activities as: administration of records; execution of accounting and funding;
compliance with laws or regulations; and/or the development of future products.
Freedom Merchants is the sole owner of the information collected. We will not sell, share, trade, or rent this information to others in ways different from
what is disclosed within this statement or agreed to contractually by our customers.
Many of our customers are businesses or other non-person legal entities. While most of the information we receive and collect is not of a personal nature,
portions of the transaction information we receive may include public and non-public information about individuals as well as about the entities with which
they conduct business activities.
Regardless of the nature of the information, whether it is information we solicit directly from our customers, from visitors to our web site, or whether we
collect the information during the processing of transactions, we regard all such information as private and take steps to protect its integrity and
confidentiality.
No information regarding specific persons will be provided to any third party except:
1. to obtain commercial and credit information to establish, maintain or renew a customer contract(s),
2. as may be required to provide any of the services for which a customer has subscribed,
3. as may be legally permitted,
4. to assist in preventing or prosecuting fraud, or to otherwise comply with a requirement or request of the government,
5. to comply with the rules and regulations of any credit or debit card payment network, or with the person's written consent.
Information Collected via Our Web Site
We may solicit, collect, or retain public or non-public personal information regarding customers or visitors to our web sites only as may be required to
allow Freedom Merchants to respond to requests for information about products and services, investor information, etc. The only information Freedom
Merchants obtains about a visitor to our web site is information that is voluntarily supplied. This type of personal information (name, address, telephone
number, e-mail address) will be used to contact you to fulfill your request.
Third Parties
Portions of our services may be provided by organizations with which Freedom Merchants has a contractual relationship. In such cases, Freedom Merchants may
provide collected information to these organizations. These vendors and service companies agree to respect the confidentiality of such information,
safeguard it, and abide by applicable law. In the event our business relationship requires Freedom Merchants to perform credit reporting activities, we may
share your information with third parties. We may also be required to disclose personal information in response to requests by legal, governmental, or
regulatory agencies with proper jurisdiction.
Commitment to Security, Privacy, and Standards
At Freedom Merchants, we take seriously our responsibility to protect the security and privacy of the information we receive. We have established effective
policies that define our commitment to data security and the information technology we administer. We continue to review our policies and procedures to
assure that they are appropriate and effective in meeting our commitments to our community, our customers, and ourselves.
Strict internal procedures and control mechanisms require that individuals access to information is controlled according to job responsibility and
legitimate need to know. To the degree reasonably possible, access controls are narrowly defined and authorized to restrict information access according to
that which is necessary and consistent with the respective job function(s) of our personnel.
Any suspected attempt to breach our policies and procedures, or to engage in any type of unauthorized action involving our information systems, is regarded
as potential criminal activity. All suspected computer mischief will be reported to the appropriate authorities.
IP Addresses
An IP (Internet protocol) address is a number assigned to your computer for accessing the Internet. All computer identification on the Internet is
conducted using IP addresses to allow other computers and servers to recognize and communicate with each other. If a visitor requests pages from the
Freedom Merchants web site, the Freedom Merchants servers enter the visitor's IP address into a log. We do not associate IP addresses with personal
information received from visitors. Freedom Merchants collects IP addresses in order to report aggregate information to sponsors and advertisers and to
conduct site analysis. We also use IP address information to conduct system administration, manage communication traffic patterns and to investigate
threats, mischief, or directed toward our site or to our visitors.
External Links
Freedom Merchants may provide links on the web site, via advertising and otherwise, to other web sites that are not under our control. We do not endorse or
make any warranty of any type regarding the content contained on such web sites or products and services offered therein. Freedom Merchants makes no
representation regarding your use of such web site.
Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to
information collected by Freedom Merchants.
Customer Responsibility
As a customer of Freedom Merchants, you may be provided with a unique identifier such as a merchant number, password, or PIN(personal identification
number) which is intended to authenticate your identity when accessing our systems. Such identifying items are intended to be secret and to be known,
possessed, and used only by you. The effectiveness of these mechanisms for authenticating your identity are dependent upon your keeping them in your
exclusive possession and upon your protecting them from the discovery, access, or possession of others. If you fail to keep such identifying information in
your exclusive possession (i.e., you allow others to have knowledge or possession of your merchant number, password or PIN), you may bear responsibility
for the actions of other persons who use this information in accessing our systems.
Should you become aware or have reason to suspect that a personal identifier has been lost or has been disclosed to someone other than yourself, you should
immediately notify Freedom Merchants.
Changes to Freedom Merchants Information Security and Privacy Statement
In order that our information security and privacy policies are appropriate and effective and that these policies reflect the ongoing changes in our
industry, Freedom Merchants will review its policies and practices from time to time and may make changes to these policies and practices as it determines
them to be warranted. When changes are made that affect Freedom Merchants Privacy Statement, this web site will reflect such changes.
Inquiries
If you have a question or comment regarding this Privacy Statement, please contact:
Freedom Merchants Corp.
Attention: Corporate Compliance
120 East 23rd Street, 5th Floor
New York, NY 10010
Or, via email at:
info@freedommerchants.com
This privacy statement is currently applicable to only U.S. customers and visitors to this web site. International businesses have specific laws, rules,
and regulations that may be unique to their geographic location. This Privacy Statement may be amended to comply with local laws and requirements.
Responses to inquiries for privacy-related issues will be redirected for response from Freedom Merchants individual business units.
Security Practices
Freedom Merchants and/or its partners use a variety of controls and measures to protect personal or sensitive information. These include industry-standard
encryption, physical access security, anti-virus protection, firewalls, intrusion detection, defense monitoring and other appropriate technology.
We test, review, and update this technology from time to time to improve and enhance our security systems.
Freedom Merchants and/or its partners use a variety of controls and measures to protect personal or sensitive information. These include industry-standard
encryption, physical access security, anti-virus protection, firewalls, intrusion detection, defense monitoring and other appropriate technology.
We test, review, and update this technology from time to time to improve and enhance our security systems.
Refund Policy
For any terminals or software that you buy from Freedom Merchants Corp, you will have a 30-day period to return any defective, non-working equipment or
software. This 30-day period represents the date at which the terminal or software must be received in our offices. The customer will be responsible for
all return shipping charges. After a review of the returned equipment or software, a refund will be issued to the original credit card charged or via check
if no credit card was charged within 15 days from receipt of equipment or software. Refunded amounts will exclude original Shipping charges of equipment.
Any setup fee or other custom-coding fees (collectively, "Custom Coding Fees") charged during the setup or service period are 100% Non-Refundable under any circumstances, even if the service is cancelled immediately after Custom Coding Fees have been paid.
Modifications to this policy may be made on a case-by-case basis depending on the circumstances.